Configuring Your Email Client for Use With IMail

Outlook® Express | Outlook® 2000

NOTICE: Beginning March 6th, 2004 Timberland Hosting will require you to use SMTP Authentication if you are using Timberland Hosting's mail server for outgoing mail.  Read below for instructions on how to configure.

The instructions on these pages show you how to set up your Email client to open your IMail.  IMail is the email system we set you up for when you sign up with Timberland.

If you open your mail by going to http://mail.yourdomain.com:8383, you do not need to make any changes. You also do not need to make any changes to your scripts. 

If, however, you open your mail by using Outlook®, Outlook® Express, or Eudora® you need to follow our instructions. These are the ONLY email clients we support. If you wish to use another Email Client, you'll have to figure out how to configure them.

Our tech support personnel are prepared to help you during with this process. Just send an e-mail to [email protected] and specify your request.

Remember, customers that are using internet providers such as AT&T, Mindspring, UUnet, Sprint, Qwest, and Prodigy must use their provider's outgoing mail server. There may be other ISP's that require users to use their local SMTP servers as well. Please contact them for more information.

If you are not using one of these email clients, you may click on these links to get the latest versions:

Download Outlook® Express 5.0  (this requires IE 5.0 or higher)

Download Outlook® 2000

Download Eudora® 5.1

Of course, we will support any upgrades to these versions, but not any older versions.

 Configuring Outlook Express 5+

Outlook Express is an e-mail application included with Internet Explorer. When you installed Internet Explorer, it may have taken your current e-mail settings to be used for Outlook Express. Therefore, Outlook Express may already be configured with your ISP e-mail configuration!  If it isn't, or if you would like to add an e-mail address to Outlook Express, follow the procedure below. You can configure Outlook Express to check as many e-mail addresses as you like.

To add an e-mail account to Outlook Express:

Start Outlook Express.

Choose Accounts from the Tools menu.  The Internet Accounts window will open.

Click the Mail tab.  This will show you any e-mail accounts that are currently set up in Outlook Express.

Click the Add button.  A menu will pop up; choose Mail.

The Internet Connection wizard will appear to guide you through a series of configuration steps for the e-mail address you want to add.

Type in a friendly name that will help you remember this e-mail address (such as Harold's Mailbox or Mom's Mail) then Click Next.

Enter your name as you want it to appear in e-mails.   Click Next.

Click I already have an e-mail address that I would like to use radio button, then enter the e-mail address you want to add, in the form of [email protected] and then click Next.

Replace domain with your domain name. For example, if your e-mail address ends with "ISP.com", then your domain is "ISP.com" or if your e-mail address ends with "sprynet.com" then your domain is "sprynet.com" and so on.

Enter the following information:

My incoming mail server is a: POP3

Incoming mail (POP3 or IMAP) server: mail.[yourdomain]
(ex. if your domain is yourdomain.net, enter mail.yourdomain.net)

Outgoing mail (SMTP) server: Your ISP's outgoing mail server.

Click the first log on using radio button and enter the following information:

POP account name: Your mailbox name
Password: Your e-mail password.

Click Next.  The Friendly Name window will appear.

Type in a friendly name that will help you remember this e-mail address (such as John Q. Public's Mailbox or Mom's Mail).

Click Next. The Choose Connection Type window will appear.

Choose one of the following connection types:

If you connect to your ISP through your modem, click the Connect using my phone line radio button.

If you connect to your ISP via your office network or cable modem (LAN), click the Connect using my local area network (LAN) radio button. 

If you wish to connect to your ISP manually before you open Outlook Express, choose the I will establish my Internet connection manually radio button.

Click Finish.

If you need to use Timberland Hosting's outgoing mail servers (SMTP):

Click Tools.

Click Accounts.

Click the Mail tab, select your newly created account, click Properties.

Select the Servers tab and check My Server Requires Authentication, click Settings.

Do not check "Log on Using Secure Password Authentication"

If you want to add another e-mail account to Outlook Express, repeat the above procedure.  If not, click Close.  

Configuring Outlook® 2002 

Outlook® 2002 is an e-mail application that is an upgrade to Outlook 2000. 

To add an e-mail account to Outlook®:

Start Outlook.

Choose Accounts from the Tools menu.  The Internet Accounts window will open.

Click the Mail tab.  This will show you any e-mail accounts that are currently set up in Outlook. 

Click the Add button.  A menu will pop up; choose Mail.

The Internet Connection wizard will appear to guide you through a series of configuration steps for the e-mail address you want to add.

Enter your name as you want it to appear in e-mails.   Click Next.

Enter the e-mail address you want to add, in the form of [email protected] and then click Next.

·         Enter the following information: Replace domain.com with your domain name. For example, if your e-mail address ends with "ISP.com", then your domain is "ISP.com" or if your e-mail address ends with "sprynet.com" then your domain is "sprynet.com" and so on.

• My incoming mail server is a: POP3 Incoming mail (POP3 or IMAP) server: mail.[yourdomain] (ex. if your domain is yourdomain.net, enter mail.yourdomain.net)
• Outgoing mail (SMTP) server: Your ISP's Outgoing mail server (SMTP)

Click the first log on using radio button and enter the following information:

POP account name: Your mailbox name
Password: Your e-mail password.

Click Next.  The Friendly Name window will appear.

Type in a friendly name that will help you remember this e-mail address (such as John Q. Public's Mailbox or Mom's Mail).

Click Next. The Choose Connection Type window will appear.

Choose one of the following connection types:

·         If you connect to your ISP through your modem, click the Connect using my phone line radio button.

·         If you connect to your ISP via your office network or cable modem (LAN), click the Connect using my local area network (LAN) radio button. 

·         If you wish to connect to your ISP manually before you open Outlook, choose the I will establish my Internet connection manually radio button.

  Click Finish.

If you need to use Timberland Hosting's outgoing mail servers (SMTP):

  Click Tools.

  Click Email Accounts.

  Select the radio button for View or change existing e-mail accounts Then click next.

  Double click the email account in the list.

  Click the More Settings... button.

  Click the Outgoing Server tab and check My Outgoing Server (SMTP) Requires Authentication.

  Select the radio button Use same settings as my incoming mail server and then click the OK button.

  Click the Next button.

  Click Finish button.

Do not check "log on using Secure Password Authentication"

If you want to add another e-mail account to Outlook, repeat the above procedure