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To insure optimal performance and to maximize uptime & availability, Timberland Hosting houses it's servers in multiple geographical datacenters.

Currently, All primary servers are located in our DCSM2 & DCSM4 datacenters, and all backup/redundancy servers are located in the DCCI datacenter.

Below is detailed information regarding each datacenter:

our datacenter
The DCSM2 & DCSM4 offer complete redundancy in power, HVAC, fire suppression, network connectivity, and security. With over 53,000 sq ft of raised floor between the two facilities. The datacenter facilities sit atop multiple power grids driven by TXU electric, with PowerWare UPS battery backup power and dual diesel generators onsite. The datacenter HVAC systems are condenser units by Data Aire to provide redundancy in cooling coupled with ten managed backbone providers. Twelve more third party backbone providers are available in the building via cross connect. Fire suppression includes a pre-action dry pipe system including VESDA (Very Early Smoke Detection Apparatus) with over 700 smoke detectors between the two facilities.


DCSM2 Stemmons Freeway, Dallas, TX
60,000 sq. ft. facility
35,000 sq. ft. of raised floor
(21) 26-ton Data Air AC units
Very Early Smoke Detection Apparatus (VESDA)
Pre-action dry pipe sprinkler system
Over 500 smoke detectors in an integrated system
Simplex security badge entry/exit on all doors to facility
Multiple TXU electrical grids
4800 amps of 480v input power
3 main transfer switches
(6) 500KVA Powerware UPS units with 90 batteries per unit
Standalone PDUs at each cabinet row
1-megawatt generator (2000-gallon tank)
1.5-megawatt generator (2200-gallon tank)
DCSM4 Downtown, Dallas, TX
22,000 sq. ft. facility
18,000 sq. ft. of raised floor
(12) 26-ton Data Air AC units
Very Early Smoke Detection Apparatus (VESDA)
Pre-action dry pipe sprinkler system
Over 220 smoke detectors in an integrated system
Simplex security badge entry/exit on all doors to facility
TXU fault tolerant electrical grid
2000 amps of 480v input power
1 main transfer switch
(2) 500KVA Powerware UPS units with 120 batteries per unit
Standalone PDUs at each cabinet row
1.5-megawatt generator (2200-gallon tank)
Network Infrastructure
The DCSM2 & DCSM4 network architecture utilizes the Enterprise routing and switching engines from Juniper and Cisco. They utilize Juniper M20 routers as border routers, Cisco 6500 series switches in their distribution layer and Cisco 6500 switches in their aggregation layers, and Cisco 3500 and 2900 series switches at the customer layer. The network is fully meshed and redundant with 11 backbone providers.


Cisco Certified Network
Cisco 6500 series distribution routing switched
Cisco 6500 series aggregation switches for customer access
Juniper M20 border routers

Building Fiber

OC48 SONET Ring - Time Warner
OC48 SONET Ring - XO Communications
OC48 SONET Ring - Looking Glass
OC48 SONET Ring - Broadwing
T3 and T1 Access - EPGN
T3 and T1 Access - SBC
T3 and T1 Access - Time Warner
T3 and T1 Access - XO Communications
T3 and T1 Access - MCI

Backbone Carriers
3 Gbps Direct Fiber - AT&T
3 Gbps Direct Fiber - AboveNet
1 Gbps Direct Fiber - Broadwing
2 Gbps Direct Fiber - Global Crossing
3 Gbps Direct Fiber - Level3
1 Gbps Direct Fiber - nLayer
3 Gbps Direct Fiber - Sprint
1 Gbps Direct Fiber - Time Warner
1 Gbps Direct Fiber - UUNET
1 Gbps Direct Fiber - Verio
1 Gbps Direct Fiber - Dallas Public Peering
1 Gbps Direct Fiber - Dallas Peering Switch
4 Gbps Direct Fiber - Cogent

DCCI Central Drive, Bedford, TX

Key Features

Diesel-powered generators.
Multiple POEs (Point of Entry) for fiber, electricity and generator inputs with n+3 redundancy.
Capacity Planning - No fiber optic link will ever peak at more than 33% of its capacity.

The capacity-load-ratio of this datacenters network connectivity has always been at least 3:1.
100Mbps connections to DCCI's routers and switches from all servers. 1000Mbps (GigE) connections from the DCCI routers and switches to the Internet fiber connectivity.
24/7 Armed Guards.
24/7 Secured access with key swipe entry, biometric thumb print verifier and a double-locking man-trap at every door within the datacenter and on exterior.
24/7 on-site maintenance staff with spare parts for all server configurations.
Multiple GigE connections on the datacenters privately-owned dark fiber optical network. These GigE connections are to multiple, redundant carriers.
Security system with live monitored internal cameras.
Instant on dry-pipe fire protection systems.


Physical Structure
Square Foot: 35000
Floor Load: +175 lb./ sq. ft.
Elevators: Weight capacity 2,000 lbs. 8'6" high, 8.5' wide and 20'6" long.
Ceiling Height: 10 feet above floor.
Line of Sight: Clear line of sight in all directions.
Fiber: (2) fiber entry points.
Number of Fiber Conduits: (8) four inch conduits, (2) two inch conduits.
Number of Fiber Interducts: (8) four inch interducts, (2) one inch interducts with EMT conduit


Redundant true diverse-path, dual-entry fiber directly on SONET rings for highly available, fault-tolerant telecommunications.
Multiple tier-1 carriers with diverse building entrances.
Fully redundant Juniper architecture using m40, with Catalyst 2924, 3508, 3524 and 6500 series switches.
HSRP failover protection.
Border Gate Protocol (BGP4).
10/100 or GigE network feeds to each server.
Global Response Center monitors all servers and networks from this facility – heavily staffed 24x7.

The data center has 5 DS-3 connections, 2 OC-3's and 2 OC-12's for maximum redundancy:

45Mbits to E.spire

45Mbits to Sprint

45Mbits to Global Crossing

45Mbits to PSINet

1.465Gbits to Qwest

45Mbits Genuity

155Mbits to InterNAP.


Power Systems
Compaq UPS with 120, 208, 220VAC available.
100% diesel generator backup (regularly tested).
Fuel capacity exceeds 24 hours.
Fuel delivery contract with 30 minute guarantee.
Custom-designed Power Distribution Units.

Environmental Controls
Internal and external cooling units.
Constant n+1 ambient air temperature of 68 (+/- 5).
Automatic humidity controls for 45% (+/- 5%).
Internal air cleaning systems ensure data center is kept dust free.
Hardened and secure structure.

Security and Access
24x7 on-site technicians.
Multiple layers of 24x7 security cameras, proximity card readers, biometric access controls and key pads.
Double-locking mantraps at data center entrance.
24x7 access to equipment area.
Non-customers enter equipment area by escort only.
All cabinets, cages, and suites are locking, with security upgrades available.
Facilities are monitored with 24 hour DVR systems and 14 day video storage.
360-degree perimeter and roof surveillance.
Physical audit trails on all entry points.
Anti-pass back and tail gating systems.
Bullet-resistant walls (all windows removed).
Intrusion detection system in ceiling to prevent unauthorized access from above.
24x7 security guard on-site.
24x7 break-in, smoke, heat and fire alarms monitored by police and fire departments for instant reaction.

Fire Suppression Systems
Pre-action, dry-pipe sprinkler rated for telecommunication equipment/computer room.
Class "A" multi-plexed addressable building system.
Integrated smoke/heat detector system.

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